Privacy Policy

We collect the following information when you use our services:

• Contact information — your name, email address, and phone number, provided when you fill out our contact form or purchase a service.
• Business information — your business name, location, service type, and other details you provide or that we source from public listings (Google, Yelp, etc.) to build your website.
• Payment information — payment is processed by Stripe. We receive a record of the transaction (amount, date, plan) but we never see or store your card number, CVV, or other sensitive payment details.
• Website content — text, images, or other materials you provide for inclusion on your website.
• Usage data — basic analytics such as page views, may be collected by our hosting platform (Vercel) automatically.

• To build and deliver your website.
• To set up and manage your hosting subscription.
• To process payments and send receipts through Stripe.
• To communicate with you about your project or subscription.
• To respond to support requests.

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

We use the following third-party services to deliver our product:

• Stripe— for payment processing and subscription billing. Stripe’s privacy practices are governed by Stripe’s Privacy Policy.
• Vercel — for website hosting infrastructure. Vercel may collect standard server logs (IP addresses, request data) as part of their hosting service.
• Resend — for sending transactional emails (contact form confirmations, payment notifications).

• While you are an active client, we retain your contact details, business information, and website content to deliver and maintain your service.
• After you cancel your hosting subscription, we will transfer your website and its content to you (see our Terms of Service). We will then remove your website files from our systems within a reasonable timeframe, typically within 30 days of transfer completion.
• Basic transaction records (purchase date, plan, amount) may be retained for accounting and legal purposes as required.

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — request that we delete your personal information. Note that some information may be retained for legal or accounting purposes.
• Website transfer — upon cancellation of hosting, receive your website content and files as described in our Terms of Service.

To exercise any of these rights, email us at business@stratus-creative.com.

Our main website uses minimal cookies — primarily those set by our hosting platform (Vercel) for performance and security purposes. We do not use advertising or tracking cookies. Your hosted website (the one we build for you) may use cookies depending on the features included.

We take reasonable steps to protect your information, including using HTTPS encryption for all data in transit and relying on reputable third-party processors (Stripe, Vercel) that maintain industry-standard security practices. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Questions or concerns about your privacy? Contact us at business@stratus-creative.com.